Pulmonary Solutions needed a way to “CUT COSTS” in the “Respiratory & Sleep DME Industry, we needed to reduce expenses. We start using JKM Admin Healthcare Solutions “Billing” services since March 2013. Since I am a very honest person, doing only ethical business I can’t lie stating it was all roses. We did have many ups and downs during the transition process augmenting our Pulmonary Solutions billing staff with JKM agents.
Now, I can honestly say “WE ARE VERY IMPRESSED” with JKM Respiratory & Sleep DME billing services. We would not be in business today if we did not cut payroll expenses; YES, it is sad it comes to outsourcing however being a business; we had to do what we had to do. WE CAN ONLY THANK OBAMA CARE AND THE INDUSTRY CUTS. Our “NEW” billing cash flow is at the highest level ever with 88% of incoming cash within the first 60 days. THANK YOU JKM, YOU ROCK!!! Now we are seeking other JKM Admin Healthcare Solutions services from their many services. IF YOU WOULD LIKE TO USE ME AS A REFERENCE, YOU MAY EMAIL ME; firstname.lastname@example.org
~~ Michael McClendon
Phone: (877) 290 – 8636 Ext 801
Fax: (877) 807-6561
Cell Phone (408) 393-6439
Direct Number (702) 508-3211
As a DME owner I needed a way to cut costs, as we all know employee salary, PTO, taxes, etc… is one of the highest expenses of any business. I contacted Mr. McClendon for a reference, only finding positive outcome using JKM services. The #1 area that intrigued me was their “Live” calls re-supply service. I was very hesitant due to the off shore, accents of the agents, and not knowing the business so my patients would not be happy. I was able to use Mr. McClendon to help me with JKM in getting my “Live” calls off the ground. JKM allowed me a trial period of 200 of my patients to be called for CPAP Re-supply reminder calls. I then did a random call to my patients to do a casual follow up call to make sure they are received great quality service and customer care. Out of the 20 random customers I called, I did not have any complaints about poor quality, poor customer service and MOST IMPORTANT, NO “Accent” complaints. Since the trial period I am fully on board with JKM agents doing my “Live” call reminders for my CPAP Re-supply business. Now that I am able to make every 90 day contact with my customers, my revenue has tripled, WITH LESS EXPESNES. Any business owner would say “WOW” how I can increase revenues with less expense. ALL I CAN SAY IS CONTACT JKM.